|(1)||Make sure you followed the instructions on the email we sent you
titled "ClearSay.net Web Next Step To Approval - IMPORTANT".|
|(2)||Try a different browser. Here are the ones we recommend (all free):|
(a) Google Chrome
|(3)||Make sure you are using the latest version of Internet Explorer
(or Google Chrome or
FireFox or Safari or whatever browser you prefer) as your
To do this, follow the easy instructions
here. If clicking does not bring up a new window, use this link instead: here.|
From the Tools menu, select "Internet Options" and click the
Set the security level to "Medium," then click "Apply."
Open the Edit menu and choose "Preferences."
Under the "Privacy & Security" category, select "Cookies." If
you don't see any subcategories listed, double-click "Privacy &
Security" to show the entire list.
Set your cookie preferences by selecting "Enable cookies based
on privacy settings," and select a privacy level of
If you still encounter errors, click "Tools," then "Cookie
Manager," and select "Unblock Cookies from this Site."
Select "Preferences" from the Safari menu and click "Security."
To accept cookies from www.ClearSay.net, select "Only from sites you
IF THAT DOESN'T WORK, TRY THE NEXT STEPS, WHICH ARE SPECIFIC TO
INTERNET EXPLORER, ONLY
|(6)||IE only: Tell your browser to see www.ClearSay.net as a "trusted site".
To do this, follow the easy instructions:|
Go to your Internet Explorer Security settings, click
"Trusted Sites," then "Sites" and add www.ClearSay.net.
Still under the security settings, (make sure you select
"trusted sites"), there is a lever you can pull down to change
the security level for the zone. "Zone" refers to either
Internet, Local Intranet, Trusted Sites, or Restricted Sites.
So you need to select the "Trusted Sites" zone and then pull
that security lever down to "medium". Restart your computer. If
"medium" still doesn't do the trick then click "custom level"
and you can further decrease security. No worries because this
will only apply to sites you add to your "trusted sites"
|(7)||IE only: Go to your Internet Explorer Privacy settings, click
"sites," and add www.ClearSay.net to the list. If your version
of Internet Explorer has a button "Advanced" go ahead and click
it and check the "override automatic cookie handling" and for
"First-party Cookies" put "accept" and for "Third-party
Cookies" put "Prompt". Also very important to check "Always
allow session cookies".|